Although online options such as website and social media can start the engagement process with specifiers, there comes a stage when a real conversation is needed to gather information and progress the relationship. That’s when the telephone conversation is important. This webinar gives practical case study examples of using phone conversations to secure CPD bookings, follow-up post seminar and to prevent specification switching.

The webinar is hosted by Chris Ashworth of Competitive Advantage and presented by Jon Sanctuary of Tempest Cosgrave a Business to Business (B2B) Telemarketing Agency, specialising in the built environment, helping product manufacturers to engage with specifiers.

For further details, click the Learn More link below.