13th June 2025

eCommerce solution specialists, PushOn has published this new report to uncover the real obstacles slowing down progress for construction suppliers in terms of their digital transformation and provide them with the key insights they need to take action.

In order to better understand where the sector stands, and where it needs to go, PushOn surveyed 250 industry leaders and decision-makers in construction eCommerce and the resulting whitepaper provides key insights into where the construction industry is at in 2025 when it comes to digital transformation.

Just two of the comprehensive report’s many findings is that 49% of respondents say the rise of AI and automation is the most significant trend shaping their eCommerce strategy and that 78% use AI-powered chatbots for customer support.

The report’s commentary posits,“Beyond chatbots, AI is also revolutionising how businesses manage and present their products online” and that “AI is not a luxury these days, it’s a necessity for construction suppliers looking to stay competitive. While the sector has made impressive strides, the real gains will come from using AI as a foundation for end-to-end digital transformation”.

The full 36-page report can be downloaded free of charge from the PushOn website here.